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Reports

	Report Title	Date	Report Type	Category
Image	Guiding Principles for a New Universal Service Obligation	11/17/2014	White Papers	Customer Service
Image	Management Alert – Retail Customer Service Management Alert	10/17/2014	Audit Reports	Customer Service
Image	The Postal Service Customers of the Future	09/29/2014	White Papers	Customer Service
Image	Customer Retention	09/25/2014	Audit Reports	Customer Service
Image	Independent Report on Employee Benefits, Withholdings, and Contributions, and Supplemental Semiannual Headcount Reporting Submitted to the Office of Personnel Management	09/19/2014	Audit Reports	Human Resources
Image	Federal Employees’ Compensation Act Reform	08/20/2014	White Papers	Human Resources
Image	eCommerce Customer Registration	08/15/2014	Audit Reports	Customer Service
Image	Leave Benefits and Paid Holidays Benchmarking	05/01/2014	White Papers	Human Resources
Image	Postal Service Retirement Benefits Benchmarking	05/01/2014	White Papers	Human Resources
Image	Issue In Focus: Works Councils: A Better Way of Doing Business?	03/19/2014	Other	Human Resources