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DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.
This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.
You may also submit FOIA requests, however we cannot respond until the government reopens.
| Report Title | Date | Report Type | Category | |
|---|---|---|---|---|
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Management Alert – Retail Customer Service Management Alert | Audit Reports | Customer Service | |
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|
The Postal Service Customers of the Future | White Papers | Customer Service | |
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Customer Retention | Audit Reports | Customer Service | |
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Independent Report on Employee Benefits, Withholdings, and Contributions, and Supplemental Semiannual Headcount Reporting Submitted to the Office of Personnel Management | Audit Reports | Human Resources | |
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Federal Employees’ Compensation Act Reform | White Papers | Human Resources | |
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eCommerce Customer Registration | Audit Reports | Customer Service | |
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Leave Benefits and Paid Holidays Benchmarking | White Papers | Human Resources | |
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Postal Service Retirement Benefits Benchmarking | White Papers | Human Resources | |
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Issue In Focus: Works Councils: A Better Way of Doing Business? | Other | Human Resources | |
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What America Wants and Needs from the Postal Service | White Papers | Customer Service |