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Management Advisory - Sales Staffing |
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Audit Reports |
Human Resources |
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What Postal Services Do People Value the Most? A Quantitative Survey of the Postal Universal Service Obligation |
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White Papers |
Customer Service |
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Flexibility at Work: Human Resource Strategies to Help the Postal Service |
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White Papers |
Human Resources |
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Guiding Principles for a New Universal Service Obligation |
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White Papers |
Customer Service |
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Management Alert – Retail Customer Service Management Alert |
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Audit Reports |
Customer Service |
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The Postal Service Customers of the Future |
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White Papers |
Customer Service |
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Customer Retention |
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Audit Reports |
Customer Service |
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Independent Report on Employee Benefits, Withholdings, and Contributions, and Supplemental Semiannual Headcount Reporting Submitted to the Office of Personnel Management |
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Audit Reports |
Human Resources |
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Federal Employees’ Compensation Act Reform |
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White Papers |
Human Resources |
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eCommerce Customer Registration |
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Audit Reports |
Customer Service |