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Postal Retirement Funds in Perspective: Historical Evolution and Ongoing Challenges |
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White Papers |
Strategy & Investments, Human Resources |
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Examining Alternative Inflation Indices for Regulating Market Dominant Price Increases |
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White Papers |
Retail, Sales & Marketing, Finance |
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Industry Trends – Major Investments in Postal Processing Networks |
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White Papers |
Strategy & Investments, Retail, Sales & Marketing |
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The International Package Market – Trends and Opportunities for the Postal Service |
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White Papers |
Strategy & Investments, Innovation, Customer Service |
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The Value of the Postal Service’s Retail Network for Small Businesses |
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White Papers |
Retail, Sales & Marketing, Delivery / Mail Processing, Customer Service, Cost & Pricing |
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Demographic Trends in Mail Access Changes and Service, 2016-2020 |
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White Papers |
Delivery / Mail Processing, Customer Service |
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Views of the Postal Service As an Employer |
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White Papers |
Human Resources |
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1-800-ASK-USPS: The Postal Service’s Interactive Voice Response System |
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White Papers |
Customer Service |
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Improving Operational Efficiency Using Informed Visibility |
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White Papers |
Customer Service |
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How Institutions Change |
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White Papers |
Retail, Sales & Marketing, Innovation |
