OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Improving the Customer Experience with USPS Customer Care Centers	08/20/2018	White Papers	Customer Service
Image	Mail Delivery Issues – Cimarron Hills Station, Colorado Springs, CO	08/09/2018	Audit Reports	Delivery / Mail Processing, Service Performance
Image	Flats Sequencing System Performance - Capital Metro Area	07/26/2018	Audit Reports	Delivery / Mail Processing
Image	Fleet Specialty Card Management – Pacific Area	07/17/2018	Audit Reports	Delivery / Mail Processing
Image	City Carriers Returning After 6 P.M. – South Florida District	07/03/2018	Audit Reports	Service Performance, Delivery / Mail Processing
Image	Delivery Delays – Atlanta District	07/03/2018	Audit Reports	Service Performance, Delivery / Mail Processing
Image	Parcel Return Service - Los Angeles District	06/01/2018	Audit Reports	Delivery / Mail Processing
Image	First-Class Mail Service Performance Measurement in the Northeast Area	05/22/2018	Audit Reports	Delivery / Mail Processing, Service Performance
Image	Delayed Mail Reporting in the Great Lakes Area	05/17/2018	Audit Reports	Delivery / Mail Processing, Service Performance
Image	Sunday Operations – San Francisco District	05/01/2018	Audit Reports	Delivery / Mail Processing