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Reports

Report Title Date Report Type Category
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Fiscal Year 2021 Board of Governors’ Expenditures Audit Reports Cost & Pricing, Finance
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Fiscal Year 2021 Officers’ Travel and Representation Expenses Audit Reports Cost & Pricing, Finance
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congressional testimonies
Hearing Before the House Subcommittee on Government Operations Congressional Testimonies Delivery / Mail Processing, Customer Service
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Mail Delivery and Customer Service Operations – Sunrise Station, Las Vegas, NV Audit Reports Customer Service, Delivery / Mail Processing, Service Performance
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Seamless Acceptance Mail Quality Processes Audit Reports Cost & Pricing, Service Performance
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1-800-ASK-USPS: The Postal Service’s Interactive Voice Response System White Papers Customer Service
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Improving Operational Efficiency Using Informed Visibility White Papers Customer Service
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Mail Delivery and Customer Service Operations – Newark Post Office, Newark, DE Audit Reports Customer Service, Delivery / Mail Processing, Service Performance
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City Carrier Cost System Audit Reports Cost & Pricing, Finance
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Contract Delivery Service Cost Attribution Audit Reports Contracting, Cost & Pricing