|
Sending It Back: Reverse Logistics and the U.S. Postal Service |
|
White Papers |
Customer Service, Strategy & Investments |
|
Impact of Management Operating Data System on U.S. Postal Service Costing |
|
Audit Reports |
Cost & Pricing, Internal Services |
|
The Price of a Stamp: An International Comparison |
|
White Papers |
Cost & Pricing |
|
Oversight of the Retail Lobby Customer Experience in New York 1 District |
|
Audit Reports |
Customer Service, Delivering for America |
|
Variations and Trends in Postal Regulatory Oversight |
|
White Papers |
Postal Regulatory Commission |
|
Procedures for Calculating Workshare Discounts for Letters |
|
Audit Reports |
Finance, Cost & Pricing |
|
Delivery and Customer Service in Colorado Mountain Towns |
|
Audit Reports |
Service Performance, Delivery / Mail Processing, Customer Service |
|
Postal Regulatory Commission Acquisition Planning and Contracting Practices |
|
Audit Reports |
Postal Regulatory Commission |
|
Parcel Select Billing Determinants Process and Procedures |
|
Audit Reports |
Cost & Pricing |
|
Return on Investment for Capital Projects |
|
Audit Reports |
Cost & Pricing, Delivering for America, Finance |