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Reports
Report Title | Date | Report Type | Category | |
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Sending It Back: Reverse Logistics and the U.S. Postal Service | White Papers | Customer Service, Strategy & Investments | ||
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Impact of Management Operating Data System on U.S. Postal Service Costing | Audit Reports | Cost & Pricing, Internal Services | |
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The Price of a Stamp: An International Comparison | White Papers | Cost & Pricing | |
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Oversight of the Retail Lobby Customer Experience in New York 1 District | Audit Reports | Customer Service, Delivering for America | |
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Procedures for Calculating Workshare Discounts for Letters | Audit Reports | Finance, Cost & Pricing | |
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Delivery and Customer Service in Colorado Mountain Towns | Audit Reports | Service Performance, Delivery / Mail Processing, Customer Service | |
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Parcel Select Billing Determinants Process and Procedures | Audit Reports | Cost & Pricing | |
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Return on Investment for Capital Projects | Audit Reports | Cost & Pricing, Delivering for America, Finance | |
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Postal Service’s Use of Automated Guided Vehicles | Audit Reports | Innovation | |
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Flats Cost Coverage | Audit Reports | Cost & Pricing, Delivering for America, Finance, Human Resources |