Voyager Card Over Capacity – Centerville Branch, Snellville, GA
Background
This report presents the results of our audit of the Voyager Card Over Capacity – Centerville Branch, Snellville, GA. The Centerville Branch is in the Atlanta District of the Capital Metro Area. This audit was designed to provide U.S. Postal Service management with timely information on potential financial control risks at Postal Service locations.
Every Postal Service-owned vehicle is assigned a Voyager card that is used to pay for its commercially purchased fuel, oil, and routine maintenance. U.S. Bank manages the Voyager Fleet Systems credit card program for the Postal Service. U.S. Bank is responsible for operating the program, and Voyager provides a weekly electronic transaction detail file of all Voyager card transactions to the Postal Service’s Fuel Asset Management System (FAMS) eFleet application.
Each month, the Postal Service site manager is responsible for ensuring that their driver receipts are reconciled in the FAMS Reconciliation by Exception module. The review is critical since the Postal Service automatically pays Voyager/U.S. Bank weekly for all Voyager card charges. The site manager or designee performing the reconciliation must certify that due diligence has been exercised in the verification of the transactions and supporting documentation.
The U.S. Postal Service Office of Inspector General (OIG) used data analytics to identify offices with potentially fraudulent Voyager card activity. The analytics identified Centerville Branch had 22 transactions totaling $2,395 at risk during May 2018. The unit had 691 Voyager card transactions totaling $19,090 for all of May 2018.
The objective of this audit was to determine whether Voyager card transactions were properly reconciled for detecting and disputing potentially fraudulent activity at the Centerville Branch, Snellville, GA.