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Report Number:
Report Type:
Audit Reports
Category: Human Resources

Timecard Administration Follow-Up


The U.S. Postal Service uses the Time and Attendance Collection System (TACS) as the primary application to collect employee time and attendance data to capture the number of workhours employees spend working various Postal Service operations.

This was a follow-up to our Timecard Administration audit issued December 9, 2020. In the prior audit we identified issues with disallowed timecard adjustments, management oversight, time collection devices replacement strategies, and TACS control deficiencies.

We recommended management reiterate disallowed time policy; establish a formal oversight process to ensure periodic reviews of supervisors’ documentation supporting disallowed timecard adjustments; resolve system deficiencies that allow supervisors to bypass completing the time disallowance record in TACS; and procure and test new, automated time collection devices.

What We Did

Our objective in this follow-up audit was to evaluate whether corrective actions the Postal Service took in response to recommendations in our December 2020 Timecard Administration report sufficiently addressed the issues identified.

Report Recommendations

# Recommendation Status Value Management Response OIG Response USPS Proposed Resolution

To provide refresher TACS disallowance of time policy training to all postal service employees responsible for disallowing time and determine the frequency of training and retention time for TACS training documents.

Open $0 Agree

Develop a formal process to ensure supervisors and managers perform periodic reviews of disallowed timecard documentation for completeness in TACS.

Open $0 Agree

Resolve system deficiencies that allow supervisors to bypass completing the time disallowance record by implementing system controls to ensure all required fields are completed once the affected employee is notified.

Open $1,612,467 Agree