Southwest Station, St. Louis, MO: Delivery Operations
Background
The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General reviews delivery operations at facilities across the country and provides management with timely feedback in furtherance of this mission.
This interim report presents the results of our audit of delivery operations and property conditions at the Southwest Station in St. Louis, MO. We selected the St. Louis area based on a congressional inquiry issued April 1, 2025, from U.S. senators and representatives from Missouri to conduct an audit of post offices and distribution centers in the St. Louis metro area. The Southwest Station is in the Kansas-Missouri District of the Central Area and serves about 48,897 people in ZIP Codes 63109 and 63139, which are considered urban areas.