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Audit Reports

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    Origin Destination Information System Cover
Jun
22
2026
Report Number:
25-114-R26
Report Type:
Audit Reports

Origin-Destination Information System: Revenue, Pieces, and Weight

Background

Origin-Destination Information System: Revenue, Pieces, and Weight (ODIS-RPW) is the U.S. Postal Service’s primary statistical sampling program used to assist in estimating the national revenue, volume, and weight for mail and parcels by category and class on a quarterly and annual basis. The Postal Service uses ODIS-RPW data to plan and budget; forecast volume, workloads, and overall productivity; conduct management studies; design processing facilities and equipment; and develop rate-setting proposals. The Postal Service has handbooks, guides, and other documentation that establish the policies and procedures to ensure consistent and accurate collection of ODIS-RPW data. 

The ODIS-RPW sampling process is divided into two stages. In the first stage, a statistical sample is selected from mail and parcels leaving the postal system on a specific day at defined exit points. In the second stage, data collectors conduct ODIS-RPW tests for selected exit points as either a digital or on-site test. 

What We Did

Our objective was to determine whether the Postal Service conducted ODIS-RPW statistical tests in accordance with established policies and procedures. We reviewed 50 digital tests and seven on-site tests, as well as interviewed Postal Service management to gain an understanding of the ODIS-RPW process. 

What We Found

We found data collectors generally recorded most mailpiece data correctly during ODIS-RPW tests conducted during fiscal year 2026 quarter (Q)1 and Q2, though we found some exceptions. We identified opportunities to use emerging technology and make changes to the existing systems used to conduct tests to reduce exceptions. In addition, we found testing facility records were not always updated timely by the Postal Service prior to sample selection.

Recommendations and Management’s Comments

We made three recommendations to address the issues identified in the report. Postal Service management agreed with the recommendations, and the U.S. Postal Service Office of Inspector General (OIG) considers management’s comments responsive. Management’s comments and our evaluation are at the end of each finding and recommendation. 

Report Recommendations

# Recommendation Status Value Initial Management Response USPS Proposed Resolution OIG Response Final Resolution
1

Reevaluate the design of the Computerized On-Site Data Entry System and update, as necessary, to include additional review prompts.

Open $0 Agree
2

Update the design of Statistical Programs Virtual Image Enterprise Warehouse to enable data collectors to see the entire mailpiece upon accessing the test to improve visibility and accuracy.

Open $0 Agree
3

Analyze and determine whether existing image recognition technology within the Postal Service - along with advances in artificial intelligence could be used to more accurately, completely, and efficiently conduct digital Origin-Destination Information System " Revenue, Pieces, and Weight tests.

Open $0 Agree