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Audit Reports

Aug
06
2019
Report Number:
DRT-AR-19-014
Report Type:
Audit Reports
Category: Delivery / Mail Processing, Service Performance

Mail Delivery Issues – Broadview Station, Atlanta, GA

Background

This report presents the results of our self-initiated audit of Mail Delivery Issues – Broadview Station, Atlanta, GA. The Broadview Station is in the Atlanta District of the Capital Metro Area. This audit was designed to provide U.S. Postal Service management with timely information on potential mail delivery risks at the Broadview Station.

The objective of this audit was to assess mail delivery service on selected routes at the Broadview Station in Atlanta, GA.

Report Recommendations

# Recommendation Status Value Initial Management Response USPS Proposed Resolution OIG Response Final Resolution
1

Instruct the unit management and the Atlanta Processing and Distribution to follow or update the Integrated Operating Plan/Mail Arriving Profile to address the late mail arrival and mail mix.

 Closed $0 Agree
2

Instruct unit management to ensure staff follow delivery standard operating procedures for scanning mailpieces.

 Closed $0 Agree