Expands the main menu


Audit Reports

  • Image
Report Number:
Report Type:
Audit Reports
Category: Service Performance, Delivery / Mail Processing, Customer Service

Mail Delivery, Customer Service, and Property Conditions Review – Saint Peters Main Post Office, Saint Peters, MO


This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Saint Peters Main Post Office (MPO) in Saint Peters, MO (Project Number 22-115-1). The Saint Peters MPO is in the Kansas-Missouri District of the Central Area and services ZIP Code 63376, which serves about 71,535 people and is considered to be urban. We judgmentally selected the Saint Peters MPO based on the number of customer inquiries per route the unit received. From December 1, 2021 through February 28, 2022, the unit received 12.54 inquiries per route, which was more than the average of 7.02 inquiries per route for all sites serviced by the St. Louis Processing and Distribution Center (P&DC).