Jan
10
2023
Report Number:
22-208-1-R23
Report Type:
Audit Reports
Category: Service Performance, Customer Service
Mail Delivery, Customer Service, and Property Conditions Review – Germantown Station, Philadelphia, PA
Background
This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Germantown Station in Philadelphia, PA. The Germantown Station is in the Delaware-Pennsylvania 2 District of the Atlantic Area and services ZIP Codes 19119 and 19144. These ZIP Codes serve about 71,239 people in a predominantly urban area. This unit has 58 city routes. We judgmentally selected the Germantown Station based on a request from Senator Robert P. Casey and Representative Dwight Evans.