May
10
2023
Report Number:
23-075-R23
Report Type:
Audit Reports
Category: Service Performance, Facilities, Delivery / Mail Processing
Efficiency of Operations at the Southern Maine Processing and Distribution Center, Scarborough, ME
Background
This report presents the results of our self-initiated audit of the efficiency of operations at the Southern Maine Processing and Distribution Center (P&DC) in Scarborough, ME. We conducted this audit to provide U.S. Postal Service management with timely information on operational risks at this P&DC. We selected the Southern Maine P&DC based on Congressional interest. The Southern Maine P&DC is in the New England Processing Division and processes letters, flats, and parcels. The Southern Maine P&DC services multiple 3-digit ZIP Codes in urban and rural communities.
Our objective was to evaluate the efficiency of operations at the Southern Maine P&DC.