This report presents the results of our self-initiated audit of Efficiency of Operations at the Portland Processing and Distribution Center (P&DC) in Portland, OR (Project Number 22-028). We conducted this audit to provide U.S. Postal Service management with timely information on operational risks at this P&DC. The Portland P&DC is in the Pacific Northwest Division and processes letters, flats, and parcels; and it services multiple 3-digit ZIP Codes in urban and rural communities. We judgmentally selected the Portland P&DC based on overtime, penalty overtime, and late and extra trips by Postal Vehicle Service (PVS) and Highway Contract Route (HCR) drivers.
USPS Proposed Resolution
Coordinate with Headquarters Logistics and Human Resources to identify and implement additional strategies to increase the number of postal vehicle service drivers at the Portland, OR Processing and Distribution Center.