Expands the main menu

Audit Reports

  • 22-207-R23
Jan
10
2023
Report Number:
22-207-R23
Report Type:
Audit Reports
Category: Service Performance, Delivery / Mail Processing

Efficiency of Operations at the Philadelphia Processing and Distribution Center, Philadelphia, PA

Background

This report presents the results of our audit of efficiency of operations at the Philadelphia Processing and Distribution Center (P&DC) in Philadelphia, PA. We conducted this audit to provide U.S. Postal Service management with timely information on operational risks at this P&DC. We selected the Philadelphia P&DC based on a Congressional request from Senator Robert P. Casey Jr. and Representative Dwight Evans. The Philadelphia P&DC is in the Chesapeake Division; and processes letters, flats, and parcels; and services multiple 3-digit ZIP Codes in urban and rural communities.

Report Recommendations

# Recommendation Status Value Management Response OIG Response USPS Proposed Resolution
1

We recommend the Chesapeake Division Director, Processing Operations, coordinate with the Field Director Human Resources, Atlantic Area, to identify and implement strategies to increase the number of maintenance employees, who can perform preventative maintenance, at the Philadelphia Processing and Distribution Center.

 Open $0 Agree
2

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 Open $0 Agree
3

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 Open $0 Agree
4

Some or all of the recommendation is not publicly available due to concerns with information protected under the Freedom of Information Act.

 Open $0 Agree
5

Develop a plan to increase load scan scores to meet or surpass the scanning goal.

 Closed $0 Agree