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Audit Reports

  • 22-207-R23
Jan
10
2023
Report Number:
22-207-R23
Report Type:
Audit Reports
Category: Service Performance, Delivery / Mail Processing

Efficiency of Operations at the Philadelphia Processing and Distribution Center, Philadelphia, PA

Background

This report presents the results of our audit of efficiency of operations at the Philadelphia Processing and Distribution Center (P&DC) in Philadelphia, PA. We conducted this audit to provide U.S. Postal Service management with timely information on operational risks at this P&DC. We selected the Philadelphia P&DC based on a Congressional request from Senator Robert P. Casey Jr. and Representative Dwight Evans. The Philadelphia P&DC is in the Chesapeake Division; and processes letters, flats, and parcels; and services multiple 3-digit ZIP Codes in urban and rural communities.

Report Recommendations

# Recommendation Status Value Initial Management Response USPS Proposed Resolution OIG Response Final Resolution
1

Identify and implement strategies to increase the number of maintenance employees, who can perform preventative maintenance, at the Philadelphia Processing and Distribution Center.

 Closed $0 Agree
2

Train maintenance employees, who perform preventative maintenance, at the Philadelphia Processing and Distribution Center.

 Closed $0 Agree
3

Update and adhere to the Run Plan Generator to allow for appropriate preventative maintenance windows.

 Closed $0 Agree
4

Identify and implement strategies to increase the number of active Postal Vehicle Service drivers at the Philadelphia Processing and Distribution Center.

 Closed $0 Agree
5

Develop a plan to increase load scan scores to meet or surpass the scanning goal.

 Closed $0 Agree