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Audit Reports

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    22-134-R23 Cover
Report Number:
Report Type:
Audit Reports
Category: Service Performance, Delivery / Mail Processing

Efficiency of Operations at the Albuquerque, NM, Processing and Distribution Center



This report presents the results of our self-initiated audit of efficiency of operations at the Albuquerque Processing and Distribution Center (P&DC) in Albuquerque, NM (Project Number 22-134). We conducted this audit to provide U.S. Postal Service management with timely information on operational risks at this P&DC. We judgmentally selected the Albuquerque P&DC based on a review of processing indicators and in coordination with delivery performance indicators during fiscal years (FY) 2021 and 2022. The Albuquerque P&DC is in the Western Region Processing Operations and processes letters and flats.1 The Albuquerque P&DC services multiple 3-digit ZIP Codes in urban and rural communities (see Table 1).  

Report Recommendations

# Recommendation Status Value Management Response OIG Response USPS Proposed Resolution

Develop and execute a plan to ensure all employees are trained on the standard operating procedures for securing trailer cargo.

Closed $0 Agree