Central Carrier Station, New Orleans, LA: Delivery Operations
Background
This interim report presents the results of our self-initiated audit of mail delivery, customer service, and property conditions at the Central Carrier Station in New Orleans, LA. The Central Carrier Station is in the Louisiana District of the Southern Area and services ZIP Codes 70119, 70122 and 70124. These ZIP Codes serve about 81,386 people in an urban area. This delivery unit has 81 city routes. We judgmentally selected the Central Carrier Station based on the number of Customer 3602 inquiries, Informed Delivery contacts, undelivered route information, and stop-the-clock scans performed at the unit.
Our objective was to evaluate mail delivery, customer service, and property conditions at the Central Carrier Station in New Orleans, LA.