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Audit Reports

  • photo: Avondale Goodyear post office.
Apr
01
2025
Report Number:
25-046-3-R25
Report Type:
Audit Reports
Category: Service Performance

Avondale Goodyear Main Post Office, Goodyear, AZ: Delivery Operations

Background

The U.S. Postal Service’s mission is to provide timely, reliable, secure, and affordable mail and package delivery to more than 160 million residential and business addresses across the country. The U.S. Postal Service Office of Inspector General (OIG) reviews delivery operations at facilities across the country and provides management with timely feedback in furtherance of this mission.

This interim report presents the results of our self-initiated audit of delivery operations and property conditions at the Avondale Goodyear Main Post Office (MPO) in Goodyear, AZ (Project Number 25-046-3). The Avondale Goodyear MPO is in the Arizona-New Mexico (AZ-NM) District of the WestPac Area and serves about 182,071 people in ZIP Codes 85323, 85338, 85392, and 85395, which are considered predominantly urban communities. Specifically, 178,697 (98 percent) live in urban communities and 3,374 (2 percent) live in rural communities.

Report Recommendations

# Recommendation Status Value Initial Management Response USPS Proposed Resolution OIG Response Final Resolution
1

Provide additional resources to process all delayed postage due mail at the Avondale Goodyear Main Post Office.

 Closed $332,619 Agree
2

Develop and implement a plan to verify that committed mail is delivered daily, all delayed mail is entered into the Delivery Condition Visualization system, and unit management and carriers are following the Redline process at the Avondale Goodyear Main Post Office.

 Closed $0 Agree