Louisiana District: Delivery Unit Operations in the Shreveport, LA, Area
During the week of January 5, 2026, we performed a self-initiated audit at the Shreveport Processing and Distribution Center (P&DC) and Package Support Annex (PSA), and three delivery units serviced by the P&DC and PSA. The delivery units included Huntington Station and Southfield Station in Shreveport, LA and Plantation Station in Bossier City, LA.
We issued individual reports for the three delivery units and one report for the P&DC and PSA. We will also issue another report summarizing the results of our audits at all three delivery units with specific recommendations for management to address.
The audit team identified deficiencies in six areas we reviewed affecting mail delivery and property conditions at the three delivery units.
|
Controls Reviewed |
Deficiencies Identified |
||
|---|---|---|---|
|
Huntington Station |
Plantation Station |
Southfield Station |
|
| Delayed Mail |
Yes |
Yes |
Yes |
| Package Scanning |
Yes |
No |
Yes |
| Arrow Keys |
Yes |
Yes |
Yes |
| Carrier Separations and Transfers |
No |
No |
No |
| Voyager Card Transactions |
Yes |
No |
Yes |
| Property Conditions |
Yes |
Yes |
Yes |
| Package Separations |
Yes |
N/A |
Yes |
We identified deficiencies in three areas we reviewed that affected the efficiency of operations at the Shreveport P&DC and PSA.
