Georgia District: Delivery Operations
During the week of November 18, 2024, we performed a self-initiated audit at the Macon Local Processing Center (LPC) and four delivery units serviced by the LPC. The delivery units included the Gray Main Post Office (MPO), Gray, GA; Perry Administrative Post Office (APO), Perry, GA; Warner Robins MPO, Warner Robins, GA; and Zebulon Branch, Macon, GA.
We issued individual reports for the four delivery units and another one for issues we identified at the LPC. We also issued a report summarizing the results of our audits at all four delivery units with specific recommendations for management to address.
The audit team identified deficiencies in four of the five areas we reviewed affecting mail delivery and property conditions at the four delivery units. We also identified issues at the Perry APO related to contract delivery service badges, and at the Warner Robins MPO related to the sortation of packages for dispatch.
| Controls Reviewed | Deficiencies Identified – Yes or No | |||
|---|---|---|---|---|
|
Gray MPO |
Perry APO |
Warner Robins MPO |
Zebulon Branch |
|
| Delayed Mail |
Yes |
Yes |
Yes |
Yes |
| Package Scanning |
Yes |
No |
Yes |
Yes |
| Arrow Keys |
Yes |
Yes |
Yes |
Yes |
| Carrier Separations and Transfers |
No |
No |
No |
No |
| Property Conditions |
Yes |
Yes |
Yes |
Yes |
| Other Issues |
No |
Yes |
Yes |
No |
We identified deficiencies in three of the five areas we reviewed that affected the efficiency of operations at the Macon LPC. We also identified issues related to safety and security.
| Audit Area | Issues Identified | |
|---|---|---|
| Yes | No | |
| Clearance Times |
|
X |
| Delayed Mail |
X |
|
| Late, Canceled, and Extra Outbound Trips |
X |
|
| Scan Compliance |
X |
|
| Security of Registry Items |
|
X |
| Other Issues – Safety and Security |
X |
|
