Expands the main menu


Pushing the Envelope Blog

Safeguarding the Postal Service’s Cyber Infrastructure

Date: 09/12/22 | Category: Uncategorized

Any organization with a computer network is concerned about cybersecurity, and the U.S. Postal Service has one of the world’s largest IT networks. It connects 1.1 million devices and includes 92.5 petabytes of storage. (A petabyte is a million gigabytes.)

As cyberattacks targeting critical infrastructure continue to increase in frequency and sophistication, keeping networks and data safe from threats is an ever-evolving challenge.

One way the OIG helps the Postal Service protect its IT infrastructure is by auditing how well USPS maintains network security. These cybersecurity audits can involve high-level overviews or detailed technical examinations. They can focus on IT specifics or surrounding processes.

Three OIG reports issued just last month show the range of work our auditors do on cybersecurity:

  • State of Cybersecurity examined the Postal Service’s cybersecurity strategy, risk management process, and organizational structure at a high level. We found the Postal Service had made positive strides but the state of cybersecurity at the Postal Service lacked maturity and would benefit from additional improvements.
  • Wireless Assessment in contrast involved a technical assessment of wireless network security at four postal facilities to see if controls were in place and functioning as intended. The audit found that the Postal Service used appropriate encryption standards and managed wireless channels to improve network performance, but other technical security controls were not in place.
  • Procurement and Management of Cybersecurity Tools evaluated how well the Postal Service purchased and managed cybersecurity tools. The audit team selected two tools and examined the related contracts. They found problems both with tool acquisition and contract management.

Do you have concerns about the cybersecurity of the Postal Service’s networks? What areas would you like to see examined?   

Leave a Comment

Your Name
Michelle Meister
Jan 9, 2023
Your Comment
I received this text. I did not click the link.
[US/PS]-Your package was not delivered to your door due to your wrong home address, please update the address in time. https://ups-bzbqbe.us
Your Name
Mohammad Farid Safi
Nov 18, 2022
Your Comment
Hello, I have missied my package with USPS delivered from IOWA to MD, they package sending date is Sep 6, 2022 and its being more than two months but in USPS website it still says INTRANSIT, this is really poor services how they can missed scanned or delaying the package that long. I already put claim but its also in pending status.

I dont know what step I should take for this issue.
Your Name
OIG Webmaster
Jan 19, 2023
Your Comment
Thank you for your comments. The OIG is an independent agency of the Postal Service and many of these issues fall outside of our jurisdiction. However, we do read all blog comments and pass on relevant information to our auditors and investigators. If you have not already done so, please try contacting your local Post Office. If you have already done that, try contacting USPS Customer Service, 1 (800) 275-8777, or to file an online complaint with Customer Service (and for frequently asked questions), go to the USPS Website and enter "Customer Service Help" in the search function.

In reply to by Anonymous (not verified)

Your Name
Priscilla Carson
Nov 4, 2022
Your Comment
I received a text message indicating my package could not be delivered due to an incorrect address. I was directed to log onto to this site to provide correct information: https:us-psvuns.top. I assume this is fraud. Please correct me if I am wrong. Thank you.