Shedding a Light on USPS Service Performance
You probably have heard a lot recently about the pandemic and other issues causing problems with mail delivery, with some people saying it takes weeks for packages and letters to arrive. Maybe you even experienced problems yourself. Maybe you’ve been getting your mail on time and wondering what all the complaints are about.
Did you ever wish you could get a better understanding of how the Postal Service is doing across the country? Well, now you can. We recently launched a new service performance webpage that includes an interactive map displaying quarterly data on the Postal Service’s service performance around the country.
You can filter the data by time period, geography, mail class, or service standard. Want to see on-time performance for presorted First-Class Mail that is supposed to be delivered in two days? You can. Maybe you’re interested in focusing on Marketing Mail in New York? You can filter the map to see that also.
We will continue to update this page quarterly as the Postal Service releases new data. The interactive map is not all the website features; it also functions as a one-stop-shop for all the OIG’s published and upcoming work on service performance. So, take a look and tell us what you think
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Also “overbloated government agency”? Most of them scrape by with less and less each year due to congressional arguments. I know this one for a fact.
Don’t get mad at your local postman. I’m sure they are trying to get it to you, Their vehicles are packed with boxes, they drive past houses where the mailbox is blocked by a garbage can etc. if they have to get out it makes the time per house quadruple. Also they just want to get home to their families like you o
However, I will say that at the post office I deal with for work, I disagree with your statement. Every single time I have to go in there I am made to wait. Not just a minute, but close to 20 minutes, every single time. I'm working, I need to make a quick stop to ship things out for work, or grab stamps, but it is never quick. My boss questions me every time I have to run to the post office, because it takes so long. Why does it take so long? Because the postal workers are in there gossiping and looking at their phones. When you try and get their attention on you, the customer, they quite rudely exclaim, "I will be with you when I am finished." I saw another comment about the "untouchable attitude" and that is exactly it. In that particular post office, they exude that attitude and they are extremely rude. This is a rural town, so there is no other option for when I have to go for work. The employees in the actual post office should do better.
I did not pay for priority mail for my things to be this delayed, absolutely disgusting. Over a month waiting, when the person I sent the package to, theirs arrived to me in less than a week with FedEx. INTERNATIONALLY. I really wish I had known better, but I guess I know now.
I'm tired of talking to the shitty phone operators too that can't even help you for what it's worth sitting on the phone for an hour. I feel used, and dejected. The package I sent contained easily breakable and expensive things, and the next thing I'm expecting is to hear a report of something broken. This was something that was supposed to be special and a gift to my boyfriend, but now it has become an actual nightmare and hell to go through. Have no clue how y'all are still up and running, when the majority of you are so bad at your jobs.