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Efficiency of Operations at the Margaret L. Sellers San Diego, CA, Processing and Distribution Center

Audit Reports

Apr
08
2022
Report Number:
22-061-R22
Report Type:
Audit Reports
Category: Service Performance, Facilities, Delivery / Mail Processing

Efficiency of Operations at the Margaret L. Sellers San Diego, CA, Processing and Distribution Center

Background

This report presents the results of our self-initiated audit of Efficiency of Operations at the Margaret L. Sellers (MLS) Processing and Distribution Center (P&DC) in San Diego, CA (Project Number 22-061). We conducted this audit to provide U.S. Postal Service management with timely information on operational risks at this P&DC. We judgmentally selected the MLS P&DC based on overtime, penalty overtime, late and extra trips, and low clearance time percentage for package processing. The MLS P&DC is in the Southern California Division; processes letters, flats, and parcels; and services multiple 3-digit ZIP Codes in urban and rural communities (see Table 1).

Report Recommendations

# Recommendation Status Value Initial Management Response USPS Proposed Resolution OIG Response Final Resolution
1

Implement a plan to train employees and enforce truck load scan compliance at the Margaret L. Sellers, San Diego, CA
Processing and Distribution Center to meet or surpass the scanning goal.

 Closed $0 Agree
2

Implement a plan to process the First-Class Small Parcels and Rolls to meet clearance times and eliminate delayed mail at the Margaret L. Sellers, San Diego, CA Processing and Distribution Center.

 Closed $0 Agree