Background

The East Vancouver Carrier Unit, Vancouver, WA, is in the Portland District of the Western Area. The unit has 87 delivery routes (62 city and 25 rural) delivered by 131 carriers (89 city and 42 rural). We used geolocation data to identify units with stop-the-clock (STC) scans that occurred at the delivery unit property instead of at the intended delivery address. The East Vancouver Carrier Unit had 10,571 STC scans at the delivery unit between May and July 2019.

Our objective was to evaluate the package delivery scanning process on select routes at the East Vancouver Carrier Unit.