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Audit Reports

Jan
28
2016
Report Number:
MS-MT-16-001
Report Type:
Audit Reports

Management Alert - International Inbound Mail Verification

This management alert presents our concerns regarding the international inbound mail verification process at select U.S. Postal Service international service centers (Project Number 16RG006MR000). These concerns came to our attention during our Extraterritorial Offices of Exchange review (Project Number 15RG034MS000).

Report Recommendations

# Recommendation Status Value Management Response OIG Response USPS Proposed Resolution
2

R - 2 -- Develop a process for documenting the mutual agreements that occur when more stringent criteria are used during ZIP Code customer surveys.

Closed $0 Disagree