Feb
22
2022
Report Number:
22-028-R22
Report Type:
Audit Reports
Category: Service Performance, Facilities
Efficiency of Operations at the Portland, OR, Processing and Distribution Center
Background
This report presents the results of our self-initiated audit of Efficiency of Operations at the Portland Processing and Distribution Center (P&DC) in Portland, OR (Project Number 22-028). We conducted this audit to provide U.S. Postal Service management with timely information on operational risks at this P&DC. The Portland P&DC is in the Pacific Northwest Division and processes letters, flats, and parcels; and it services multiple 3-digit ZIP Codes in urban and rural communities. We judgmentally selected the Portland P&DC based on overtime, penalty overtime, and late and extra trips by Postal Vehicle Service (PVS) and Highway Contract Route (HCR) drivers.