Background

This report presents the results of our self-initiated audit of Efficiency of Operations at the Portland Processing and Distribution Center (P&DC) in Portland, OR (Project Number 22-028). We conducted this audit to provide U.S. Postal Service management with timely information on operational risks at this P&DC. The Portland P&DC is in the Pacific Northwest Division and processes letters, flats, and parcels; and it services multiple 3-digit ZIP Codes in urban and rural communities. We judgmentally selected the Portland P&DC based on overtime, penalty overtime, and late and extra trips by Postal Vehicle Service (PVS) and Highway Contract Route (HCR) drivers.

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Comments (1)

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  • anon

    Often times on delivery audits I have been critical of plant operations. This time I sympathize with them... They need more drivers... They aren't going to get them... There is a critical driver shortage across the U.S....Companies are offering better pay and benefits packages for drivers than USPS. End of discussion... All the back and forth between muckymucks within USPS will not alter this inexorable fact...

    Mar 01, 2022