• on Nov 15th, 2010 in OIG | 14 comments
    Pushing the Envelope was launched in the late Fall of 2008. Since then, we have posted 118 topics (including this one) and received more than 3,800 comments from our readers. Topics covering issues of interest to Postal Service employees generated the greatest response. Our top five, by views, include the following: 1)Silly Rules 2)OIG wants to know how you feel about sick leave 3)Nationwide Wage Uniformity 4)Brainstorm Ideas part 2 (allowed people to choose the best idea) 5)Brainstorm Ideas to Help the Postal Service However, all topics, even less popular ones, have helped to generate a great deal of discussion with the following topics generating the most debate and the most comments: 1)Brainstorm Ideas to Help the Postal Service 2)The Great Debate 3)Silly Rules
  • on Nov 8th, 2010 in Products & Services | 31 comments
    The Post Office isn’t the only place to shop for mailing services. Postal Service customers can purchase products and services at postal stores and other facilities, and on-line at USPS.com. They can also call 1-800-ASK-USPS, to get answers to their questions and address their needs. Some of the more popular customer services options available are: •Finding a Zip Code™. •Shipping products and services. •Scheduling a pickup. •Locating a Post Office™. •Tracking and confirming shipments. •Changing addresses. •Getting information on delivery services.
  • on Nov 2nd, 2010 in Ideas Worth Exploring | 7 comments
    In a world where speed is everything, a new product is becoming popular that takes it s-l-o-w. It’s called Future Mail. In China, several companies are offering to deliver mail as slowly as you want, — even weeks, months, or years into the future. No time machine necessary! Some customers are using Future Mail to send letters to their future selves, others use it to be sure their anniversary, birthday, or holiday greetings will arrive exactly on time. Future Mail customers simply fill out, address their cards, letters, or packages, and specify the date they want them delivered. These new companies will make it happen. One can even purchase gifts and flowers to be sent in the future.
  • on Oct 25th, 2010 in Strategy & Public Policy | 8 comments
    A recent consumer study released by Epsilon Targeting shows direct mail is still important to us. As a method to advertise goods and services, direct mail plays a major role in many consumer decisions — especially among young adults.
  • on Oct 18th, 2010 in OIG | 20 comments
    Have you ever wanted to contribute to or help develop the issues within an OIG audit? Or have you read an audit report and thought ‘I wish I had the opportunity to share my perspective and additional information with the auditors’? With the addition of the Audit Projects section to our website, now you can provide feedback while the audit is being conducted. The Audit Projects section allows you to review the overview of an audit, contribute information, and send documents during this crucial planning phase. In essence, you become an audit team member for the project!

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