Hotline Hot Takes

In fiscal year 2018, the OIG hotline was contacted 96,252 times, almost double the number from the year before. Yet many of those complaints don’t actually fall within our jurisdiction and so we pass them along to the Postal Service.

 

Digging Deeper with Data

Regular readers of “Pushing the Envelope” know this OIG is a firm believer in the power of data. We use data analytics to identify the root causes of problems or inefficiencies, and then develop solutions that get to the heart of the issue.

 

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