The OIG makes recommendations to the United States Postal Service to correct deficiencies and encourage improvements in the safety, economy, efficiency, and management of the Department’s programs and operation.

Our report findings and conclusions explain the basis for the specific corrective actions we recommend. This Recommendation Dashboard provides more information than ever before about the current status of OIG recommendations, which we plan to update on a weekly basis.

*The Open Recommendations Financial Value does not include amounts that were not publicly released due to concerns about information protected under the Freedom of Information Act.*

Fiscal Year Report Title Issue Date Report Number Financial Value Status Recommendation Management Response
2020 Facility Condition Reviews - Short Hills, Roseville, and Wood Ridge Post Offices 04/02/2020 20-159-R20 $0 Open R - 1-- Address all building maintenance, safety, and security issues identified at the Short Hills, Roseville, and Wood Ridge post offices. Agree
2020 U.S. Postal Inspection Service Forensic Laboratory Services 03/30/2020 19-004-R20 $0 Open R - 2-- Direct the Forensic Laboratory Services Safety Officer to verify that all personnel complete required annual safety training. Agree
2020 Management of Postal Zones 03/25/2020 19RG009MS000-R20 $0 Open R - 2-- Develop policies and procedures for periodically reviewing, updating, and monitoring Sectional Center Facilities coordinates used in zone pricing. Agree
2020 Management of Postal Zones 03/25/2020 19RG009MS000-R20 $91,502,925 Open R - 1-- Immediately correct the coordinates for Sectional Center Facilities used in zone price calculations and update the Zone Matrix and labeling list with applicable changes. Agree
2020 Management of Postal Zones 03/25/2020 19RG009MS000-R20 $0 Open R - 3-- In coordination with the Vice President, Pricing & Costing, evaluate alternative methodologies for determining the zone, which could include calculating distance between the originating 5-digit ZIP Code to the designating 5-digit ZIP Code, to more accurately reflect the distance the mailpieces travel. Agree
2020 Mail Delivery and Customer Service Operations - Hawthorne Post Office, Hawthorne, CA 03/23/2020 20-149-R20 $0 Open R - 3-- Continue to fill carrier vacancies and review and adjust mail arrival times at the Hawthorne Post Office as appropriate to maximize carrier efficiency and ensure distribution up-times are met. Agree
2020 Expense Purchase Card Activity 03/23/2020 19SMG009SM000-R20 $0 Open R - 2-- Enhance the purchase card policy to require cardholders electronically retain purchase card documentation when possible. Agree
2020 Expense Purchase Card Activity 03/23/2020 19SMG009SM000-R20 $0 Open R - 3-- Explore the benefits of providing electronic documentation to credit card approving officials and update purchase card policy to require credit card approving officials review all purchases over established minimum thresholds and when merchant category codes are questionable. Agree
2020 Mail Delivery and Customer Service Operations - Hawthorne Post Office, Hawthorne, CA 03/23/2020 20-149-R20 $0 Open R - 2-- Instruct the Postmaster, Hawthorne Post Office, to ensure that employees follow standard operating procedures for scanning including using firm sheets from the Passive Adaptive Scanning System, periodically review and monitor scan data for compliance, and provide carriers with refresher training on package handling and scanning procedures. Agree
2020 Mail Delivery and Customer Service Operations - Hawthorne Post Office, Hawthorne, CA 03/23/2020 20-149-R20 $0 Open R - 4-- Instruct the Postmaster, Hawthorne Post Office, to follow procedures to ensure arrow lock keys, voyager cards, and delivery vehicles are safeguarded and properly managed and report lost or missing assets as required. Agree

Pages

This Recommendation Dashboard provides information on recommendations that the Postal Service can address without external party action. To view closed recommendations, click here. Also, click here to see recommendations that may require additional action by external parties.

Audit Directorates