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Reports

	Report Title	Date	Report Type	Category
Image	1-800-ASK-USPS: The Postal Service’s Interactive Voice Response System	09/21/2021	White Papers	Customer Service
Image	Manual Mail Processing Efficiency	09/21/2021	Audit Reports	Service Performance, Delivery / Mail Processing
Image	Nationwide Service Performance	09/20/2021	Audit Reports	Delivery / Mail Processing, Service Performance
Image	Improving Operational Efficiency Using Informed Visibility	09/17/2021	White Papers	Customer Service
Image	Management Alert – Air Mail Not Moving as Assigned at the Los Angeles Terminal Handling Services	09/16/2021	Audit Reports	Transportation / Vehicles, Service Performance
Image	Independent Report to OPM on Employee Benefits, Withholdings, Contributions, and More	09/15/2021	Audit Reports	Human Resources
Image	Property Condition Review – Menlo Park, Excelsior, and Sutter Street Post Offices in California	09/15/2021	Audit Reports	Facilities
Image	VA OIG System Review Report	09/14/2021	Other
Image	Noncompetitive Contracts	09/09/2021	Audit Reports	Facilities
Image	Security Assessment of [Redacted]	09/09/2021	Audit Reports	Technology