OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Public Perception of Self-Driving Technology for Long-Haul Trucking and Last-Mile Delivery	09/05/2017	White Papers	Transportation / Vehicles
Image	Postal Customer Satisfaction: A Primer of Four Surveys	08/28/2017	White Papers	Customer Service
Image	Play to Win: Competition in Last-Mile Parcel Delivery	06/05/2017	White Papers	Delivery / Mail Processing
Image	Mail Profitability in International Posts	05/01/2017	White Papers	Finance
Image	Thinking Inside and Outside the Box	04/24/2017	White Papers	Innovation
Image	What’s up with Mail? How Mail Use is Changing Across the United States	04/17/2017	White Papers	Retail, Sales & Marketing
Image	Extraterritorial Offices of Exchange	03/31/2017	White Papers	Retail, Sales & Marketing
Image	Examining Changes in Postal Product Costs	03/13/2017	White Papers	Cost & Pricing
Image	Tuned In: The Brain’s Response to Ad Sequencing	02/13/2017	White Papers	Retail, Sales & Marketing
Image	Lessons in Price Regulation from International Posts	02/08/2017	White Papers	Cost & Pricing