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What Postal Services Do People Value the Most? A Quantitative Survey of the Postal Universal Service Obligation |
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White Papers |
Customer Service |
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Will the Check Be in the Mail? An Examination of Paper and Electronic Transactional Mail |
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White Papers |
Retail, Sales & Marketing |
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The Value of the U.S. Postal Service Brand |
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White Papers |
Retail, Sales & Marketing |
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Considerations in Structuring Estimated Liabilities |
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White Papers |
Finance |
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Revenue Opportunities for Innovative Mail Services |
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White Papers |
Innovation |
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Flexibility at Work: Human Resource Strategies to Help the Postal Service |
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White Papers |
Human Resources |
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The Postal Service’s Role as Infrastructure |
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White Papers |
Strategy & Investments |
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The “First and Last Mile” Strategy: A Critical Assessment |
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White Papers |
Delivery / Mail Processing |
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Parcel Payment Technologies and Payment Strategies |
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White Papers |
Technology |
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Guiding Principles for a New Universal Service Obligation |
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White Papers |
Customer Service |
