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Reports

Report Title Date Report Type Category
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Misrouted Mail Within the U.S. Postal Service Network Audit Reports Delivery / Mail Processing, Service Performance
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Management Alert – Issues Submitting and Processing Change of Address Requests Audit Reports Technology, Service Performance
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Mail Delivery and Customer Service Issues — Select Chicago Stations, Chicago, IL Audit Reports Customer Service, Delivery / Mail Processing, Service Performance
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Mail Delivery and Customer Service Operations – Avent Ferry Station, Raleigh, NC Audit Reports Customer Service, Delivery / Mail Processing, Service Performance
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Late and Extra Trips at the Richmond, VA, Processing and Distribution Center Audit Reports Service Performance, Transportation / Vehicles
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Late and Extra Trips at the Los Angeles, CA, Processing and Distribution Center Audit Reports Service Performance, Transportation / Vehicles
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Contract Delivery Service Contract Renewal Compliance Audit Reports Contracting, Service Performance
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Mail Delivery and Customer Service Operations – Columbia Main Post Office, Columbia, MO Audit Reports Delivery / Mail Processing, Service Performance
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Mail Service During the Early Stages of the COVID-19 Pandemic Audit Reports Delivery / Mail Processing, Service Performance
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Management Alert - Active Smishing Campaign Masquerading as the U.S. Postal Service Audit Reports Security, Service Performance