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Reports

	Report Title	Date	Report Type	Category
Image	The International Package Market – Trends and Opportunities for the Postal Service	05/15/2023	White Papers	Strategy & Investments, Innovation, Customer Service
Image	A Primer on Service Standards	09/02/2021	White Papers	Service Performance, Delivery / Mail Processing
Image	How Institutions Change	08/04/2021	White Papers	Retail, Sales & Marketing, Innovation
Image	Package Delivery in Rural and Dense Urban Areas	09/16/2020	White Papers	Service Performance, Delivery / Mail Processing
Image	Reevaluating the Universal Service Obligation	05/06/2020	White Papers	Service Performance, Customer Service
Image	Same-Day Delivery: Implications for the U.S. Postal Service	01/08/2020	White Papers	Service Performance, Delivery / Mail Processing
Image	Addressing the Diverse Needs and Wants of Rural America: Opportunities for the U.S. Postal Service	09/16/2019	White Papers	Service Performance, Retail, Sales & Marketing
Image	Geographic Variation in Productivity	08/19/2019	White Papers	Service Performance, Delivery / Mail Processing
Image	Autonomous Mobile Robots and the Postal Service	04/09/2018	White Papers	Innovation
Image	Public Perception of Delivery Robots in the United States	04/09/2018	White Papers	Innovation