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Reports
Report Title | Date | Report Type | Category | |
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Postal Retirement Funds in Perspective: Historical Evolution and Ongoing Challenges | White Papers | Strategy & Investments, Human Resources | ||
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The Postal Service in the 21st Century: A Recent History | White Papers | Delivery / Mail Processing | |
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The Value of the Postal Service’s Retail Network for Small Businesses | White Papers | Retail, Sales & Marketing, Delivery / Mail Processing, Customer Service, Cost & Pricing | |
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Changes in Mail Mix: Implications for Carriers’ Physical Health | White Papers | Delivery / Mail Processing | |
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The Postal Service’s Collection Point Management System | White Papers | Delivery / Mail Processing | |
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The Role of the Postal Service in Identity Verification | White Papers | Technology, Security | |
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Demographic Trends in Mail Access Changes and Service, 2016-2020 | White Papers | Delivery / Mail Processing, Customer Service | |
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Trends in New Delivery Points | White Papers | Delivery / Mail Processing | |
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Views of the Postal Service As an Employer | White Papers | Human Resources | |
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A Primer on Service Standards | White Papers | Service Performance, Delivery / Mail Processing |