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DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.
This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.
You may also submit FOIA requests, however we cannot respond until the government reopens.
| Report Title | Date | Report Type | Category | |
|---|---|---|---|---|
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Misrouted Mail Within the U.S. Postal Service Network | Audit Reports | Delivery / Mail Processing, Service Performance | |
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Mail Delivery and Customer Service Issues — Select Chicago Stations, Chicago, IL | Audit Reports | Customer Service, Delivery / Mail Processing, Service Performance | |
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Mail Delivery and Customer Service Operations – Avent Ferry Station, Raleigh, NC | Audit Reports | Customer Service, Delivery / Mail Processing, Service Performance | |
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Mail Delivery and Customer Service Operations – Columbia Main Post Office, Columbia, MO | Audit Reports | Delivery / Mail Processing, Service Performance | |
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Mail Service During the Early Stages of the COVID-19 Pandemic | Audit Reports | Delivery / Mail Processing, Service Performance | |
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Mail Delivery and Customer Service Operations – Katy Carrier Annex, Katy, TX | Audit Reports | Customer Service, Delivery / Mail Processing, Service Performance | |
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Deployment of Operational Changes | Audit Reports | Service Performance, Delivery / Mail Processing | |
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Operational Changes to Mail Delivery | Audit Reports | Delivery / Mail Processing, Service Performance | |
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Automated Delivery Unit Sorter Cost Savings | Audit Reports | Delivery / Mail Processing, Service Performance | |
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Military, Diplomatic, and Other International Election Mail | Audit Reports | Election and Political Mail, Service Performance |