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Reports

	Report Title	Date	Report Type	Category
Image	Customer Complaint Resolution Process	09/10/2012	Audit Reports	Customer Service
Image	Efficiency of Customer Service Operations	08/17/2012	Audit Reports	Customer Service
Image	Carrier Contributions to Revenue Generation and Customer Service	06/19/2012	Audit Reports	Customer Service
Image	Expedited Packaging Supplies Program	12/28/2011	Audit Reports	Customer Service
Image	Postal Service Performance During the 2010 Fall Mailing Season	09/07/2011	Audit Reports	Customer Service
Image	Service Performance Measurement Data - Commercial Mail	09/06/2011	Audit Reports	Customer Service
Image	Retail Customer Service Operations Realignment in the Hawkeye District	03/30/2011	Audit Reports	Customer Service
Image	Follow-Up Review of Operations and Service in the Philadelphia Customer Service District	03/04/2011	Audit Reports	Customer Service
Image	Full Service Intelligent Mail Program Customer Satisfaction	11/22/2010	Audit Reports	Customer Service
Image	Network Security Assessment of the National Customer Support Center	04/19/2010	Audit Reports	Customer Service