Reports | Office of Inspector General OIG

	Report Title	Date	Report Type	Category
Image	Mail Delivery, Customer Service, and Property Condition Reviews – Select Units, Seattle, WA, Region	07/28/2022	Audit Reports	Service Performance, Delivery / Mail Processing, Customer Service, Field Operations Review
Image	Assumptions and Metrics Underlying the Delivering for America 10-Year Plan	07/06/2022	Audit Reports	Delivering for America, Financial Impacts, Delivery / Mail Processing, Retail, Sales & Marketing
Image	Changes in the Usage of the Modes of Transportation	06/21/2022	Audit Reports	Delivering for America, Service, Transportation / Vehicles
Image	Transfer of Mail Processing Operations from Selected Facilities	05/04/2022	Audit Reports	Delivering for America, Service, Delivery / Mail Processing, Service Performance
Image	Demographic Trends in Mail Access Changes and Service, 2016-2020	04/28/2022	White Papers	Delivery / Mail Processing, Customer Service
Image	Efficiency of Surface Transfer Centers in the Southern Region	03/16/2022	Audit Reports	Delivering for America, Delivery / Mail Processing
Image	Hearing Before the House Subcommittee on Government Operations	02/14/2022	Congressional Testimonies	Delivery / Mail Processing, Customer Service
Image	Next Generation Delivery Vehicles – Contract Clauses	01/12/2022	Audit Reports	Delivering for America, Transportation / Vehicles
Image	Mail Delivery and Customer Service Operations – Sunrise Station, Las Vegas, NV	10/15/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	1-800-ASK-USPS: The Postal Service’s Interactive Voice Response System	09/21/2021	White Papers	Customer Service