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Reports

Report Title Date Report Type Category
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“As Needed” Highway Contract Routes Audit Reports Delivering for America, Service, Service Performance, Transportation / Vehicles
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Mail Delivery and Customer Service Operations – Carrier Sections, Cleveland, OH Audit Reports Customer Service, Delivery / Mail Processing, Service Performance
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Terminal Handling Services – Denver, CO Audit Reports Delivering for America, Service, Service Performance, Transportation / Vehicles
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Mail Delivery and Customer Service Operations – East Stroudsburg Post Office, East Stroudsburg, PA Audit Reports Customer Service, Service Performance
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Voyager Card Transactions - Chino, CA, Post Office Audit Reports Transportation / Vehicles
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Scheduled Hours and Payments for Highway Contract Routes Audit Reports Transportation / Vehicles
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Customer Perceptions of the U.S. Postal Service During the COVID-19 Pandemic White Papers Customer Service
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Management of HCR Contractor Failures at the New Jersey International Network Distribution Center Audit Reports Service Performance, Transportation / Vehicles
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Mail Delivery and Customer Service Operations – West Milwaukee Branch, Milwaukee, WI Audit Reports Customer Service, Delivery / Mail Processing
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Management Alert – Excessive Wait Times to Accept Commercial Mail Shipments at the Cleveland P&DC Audit Reports Service Performance, Transportation / Vehicles