Reports | Office of Inspector General OIG

	Report Title	Date	Report Type	Category
Image	Scheduled Hours and Payments for Highway Contract Routes	05/05/2021	Audit Reports	Transportation / Vehicles
Image	Customer Perceptions of the U.S. Postal Service During the COVID-19 Pandemic	04/09/2021	White Papers	Customer Service
Image	Management of HCR Contractor Failures at the New Jersey International Network Distribution Center	03/30/2021	Audit Reports	Service Performance, Transportation / Vehicles
Image	Mail Delivery and Customer Service Operations – West Milwaukee Branch, Milwaukee, WI	03/16/2021	Audit Reports	Customer Service, Delivery / Mail Processing
Image	Management Alert – Excessive Wait Times to Accept Commercial Mail Shipments at the Cleveland P&DC	03/10/2021	Audit Reports	Service Performance, Transportation / Vehicles
Image	Peak Season Air Transportation	02/25/2021	Audit Reports	Service Performance, Transportation / Vehicles
Image	Mail Delivery and Customer Service Issues — Select Chicago Stations, Chicago, IL	02/01/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Mail Delivery and Customer Service Operations – Avent Ferry Station, Raleigh, NC	01/19/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Late and Extra Trips at the Richmond, VA, Processing and Distribution Center	01/11/2021	Audit Reports	Service Performance, Transportation / Vehicles
Image	Late and Extra Trips at the Los Angeles, CA, Processing and Distribution Center	01/11/2021	Audit Reports	Service Performance, Transportation / Vehicles