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Reports
| Report Title | Date | Report Type | Category | |
|---|---|---|---|---|
| “As Needed” Highway Contract Routes | Audit Reports | Delivering for America, Service, Service Performance, Transportation / Vehicles | ||
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Mail Delivery and Customer Service Operations – Carrier Sections, Cleveland, OH | Audit Reports | Customer Service, Delivery / Mail Processing, Service Performance | |
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Terminal Handling Services – Denver, CO | Audit Reports | Delivering for America, Service, Service Performance, Transportation / Vehicles | |
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Mail Delivery and Customer Service Operations – East Stroudsburg Post Office, East Stroudsburg, PA | Audit Reports | Customer Service, Service Performance | |
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Voyager Card Transactions - Chino, CA, Post Office | Audit Reports | Transportation / Vehicles | |
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Scheduled Hours and Payments for Highway Contract Routes | Audit Reports | Transportation / Vehicles | |
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Customer Perceptions of the U.S. Postal Service During the COVID-19 Pandemic | White Papers | Customer Service | |
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Management of HCR Contractor Failures at the New Jersey International Network Distribution Center | Audit Reports | Service Performance, Transportation / Vehicles | |
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Mail Delivery and Customer Service Operations – West Milwaukee Branch, Milwaukee, WI | Audit Reports | Customer Service, Delivery / Mail Processing | |
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Management Alert – Excessive Wait Times to Accept Commercial Mail Shipments at the Cleveland P&DC | Audit Reports | Service Performance, Transportation / Vehicles |