OIG OPERATING STATUS

DUE TO A LAPSE IN GOVERNMENT FUNDING, ALL NON-EXCEPTED OIG EMPLOYEES ARE FURLOUGHED AND MUST CEASE ALL OIG WORK-RELATED ACTIVITIES.

This website will not be monitored or updated until full operations resume.
Your interest in the efficiency of Postal Service programs is important to us. Our Hotline remains operational, and you may still submit your concern and it will be reviewed.

You may also submit FOIA requests, however we cannot respond until the government reopens.

Reports

	Report Title	Date	Report Type	Category
Image	Postal Customer Satisfaction: A Primer of Four Surveys	08/28/2017	White Papers	Customer Service
Image	Delivery and Customer Service Operations – Bronx, NY	04/20/2017	Audit Reports	Service Performance, Customer Service
Image	System Vulnerability Assessment	04/07/2017	Audit Reports	Technology
Image	Function 4 Efficiency in the Greater Boston District	04/03/2017	Audit Reports	Customer Service
Image	Information Technology Continuity of Operations Plans	03/29/2017	Audit Reports	Technology
Image	Function 4 Efficiency in the Colorado/ Wyoming District	12/08/2016	Audit Reports	Customer Service
Image	Internet-Facing Devices	11/03/2016	Audit Reports	Technology
Image	The Postal Service and Cities: A "Smart" Partnership	09/26/2016	White Papers	Technology
Image	Omaha, NE, Processing and Distribution Center Customer Service Performance	09/23/2016	Audit Reports	Customer Service, Service Performance
Image	Customer Service Operations in the Capital and Northern Virginia Districts	08/25/2016	Audit Reports	Customer Service