Reports

	Report Title	Date	Report Type	Category
Image	Delivering the Best Customer Experience	12/13/2017	White Papers	Service Performance, Customer Service
Image	Postal Customer Satisfaction: A Primer of Four Surveys	08/28/2017	White Papers	Customer Service
Image	The Postal Service and Cities: A "Smart" Partnership	09/26/2016	White Papers	Technology
Image	The Postal Service and Its User Base	07/18/2016	White Papers	Technology
Image	An Update on 3D Printing and the Postal Service	10/07/2015	White Papers	Technology
Image	Retail Opportunities for the U.S. Postal Service	09/04/2015	White Papers	Technology
Image	What Postal Services Do People Value the Most? A Quantitative Survey of the Postal Universal Service Obligation	02/23/2015	White Papers	Customer Service
Image	Parcel Payment Technologies and Payment Strategies	11/19/2014	White Papers	Technology
Image	Guiding Principles for a New Universal Service Obligation	11/17/2014	White Papers	Customer Service
Image	The Postal Service Customers of the Future	09/29/2014	White Papers	Customer Service