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Bridging the Digital Divide: Overcoming Regulatory and Organizational Challenges |
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White Papers |
Strategy & Investments |
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Postal Service Performance During the 2010 Fall Mailing Season |
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Audit Reports |
Customer Service |
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Service Performance Measurement Data - Commercial Mail |
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Audit Reports |
Customer Service |
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Retail Customer Service Operations Realignment in the Hawkeye District |
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Audit Reports |
Customer Service |
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Follow-Up Review of Operations and Service in the Philadelphia Customer Service District |
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Audit Reports |
Customer Service |
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Fundamental Questions for the FutureĀ of the Postal Service |
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White Papers |
Strategy & Investments |
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Full Service Intelligent Mail Program Customer Satisfaction |
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Audit Reports |
Customer Service |
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Revenue Generation Strategic Report |
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Audit Reports |
Strategy & Investments |
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Review of the Postal Service's External Public Key Infrastructure Services |
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Audit Reports |
Strategy & Investments |
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Postal Service Patent Management |
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Audit Reports |
Strategy & Investments |