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Management Alert - Timeliness of Mail Processing - North Houston, TX, P&DC |
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Audit Reports |
Delivery / Mail Processing, Service Performance |
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Management Alert - Capital and Northern Virginia District Courier Service |
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Audit Reports |
Customer Service |
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U.S. Postal Service Mail Recovery Center Audit Report |
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Audit Reports |
Customer Service |
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Customer Care Centers |
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Audit Reports |
Customer Service |
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Customer Service Operations Efficiency - Chicago District |
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Audit Reports |
Customer Service |
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City Delivery and Customer Service Operations – Red Hook Station, NY |
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Audit Reports |
Customer Service |
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What Postal Services Do People Value the Most? A Quantitative Survey of the Postal Universal Service Obligation |
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White Papers |
Customer Service |
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Guiding Principles for a New Universal Service Obligation |
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White Papers |
Customer Service |
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Management Alert – Retail Customer Service Management Alert |
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Audit Reports |
Customer Service |
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The Postal Service Customers of the Future |
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White Papers |
Customer Service |
