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Reports

	Report Title	Date	Report Type	Category
Image	U.S. Postal Service Customer Service for Non-English-Speaking Customers	11/02/2018	Audit Reports	Customer Service
Image	Customer Retail Experience	09/28/2018	Audit Reports	Customer Service
Image	Highway Contract Routes – Extra Trips in the Mid-Carolinas District	09/17/2018	Audit Reports	Transportation / Vehicles, Service Performance
Image	Improving the Customer Experience with USPS Customer Care Centers	08/20/2018	White Papers	Customer Service
Image	Mail Delivery Issues – Cimarron Hills Station, Colorado Springs, CO	08/09/2018	Audit Reports	Delivery / Mail Processing, Service Performance
Image	Terminal Handling Services – Southern Area	07/27/2018	Audit Reports	Transportation / Vehicles, Service Performance
Image	Inbound International Letter Post Performance and Strategies	07/19/2018	Audit Reports	Service Performance, Cost & Pricing
Image	City Carriers Returning After 6 P.M. – South Florida District	07/03/2018	Audit Reports	Service Performance, Delivery / Mail Processing
Image	Delivery Delays – Atlanta District	07/03/2018	Audit Reports	Service Performance, Delivery / Mail Processing
Image	Processing Readiness for Election and Political Mail for the 2018 Midterm Elections	06/05/2018	Audit Reports	Service Performance, Election and Political Mail