Reports | Office of Inspector General OIG

	Report Title	Date	Report Type	Category
Image	Customer Perceptions of the U.S. Postal Service During the COVID-19 Pandemic	04/09/2021	White Papers	Customer Service
Image	Management Alert – Protection of Personally Identifiable Information on Internal Systems	04/01/2021	Audit Reports	Security
Image	Mail Delivery and Customer Service Operations – West Milwaukee Branch, Milwaukee, WI	03/16/2021	Audit Reports	Customer Service, Delivery / Mail Processing
Image	Mail Delivery and Customer Service Issues — Select Chicago Stations, Chicago, IL	02/01/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Mail Delivery and Customer Service Operations – Avent Ferry Station, Raleigh, NC	01/19/2021	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Management Alert - Active Smishing Campaign Masquerading as the U.S. Postal Service	12/23/2020	Audit Reports	Security, Service Performance
Image	Mail Delivery and Customer Service Operations – Katy Carrier Annex, Katy, TX	12/15/2020	Audit Reports	Customer Service, Delivery / Mail Processing, Service Performance
Image	Delivery and Customer Service Operations – New Hampshire	12/14/2020	Audit Reports	Customer Service, Service Performance
Image	U.S. Postal Inspection Service’s Oversight of Mail Suspected of Containing Illicit Drugs at Postal Facilities	11/18/2020	Audit Reports	Security
Image	Implementing Advanced Electronic Data: Challenges and Opportunities	09/30/2020	White Papers	Security