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Reports
| Report Title | Date | Report Type | Category | |
|---|---|---|---|---|
|
|
Delivering the Best Customer Experience | White Papers | Service Performance, Customer Service | |
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Postal Customer Satisfaction: A Primer of Four Surveys | White Papers | Customer Service | |
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Developing a Successful Enterprise Information Security Policy | White Papers | Security | |
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What Postal Services Do People Value the Most? A Quantitative Survey of the Postal Universal Service Obligation | White Papers | Customer Service | |
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Guiding Principles for a New Universal Service Obligation | White Papers | Customer Service | |
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The Postal Service Customers of the Future | White Papers | Customer Service | |
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What America Wants and Needs from the Postal Service | White Papers | Customer Service | |
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Enhancing Mail for Digital Natives | White Papers | Customer Service | |
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What America Wants from the Postal Service | White Papers | Customer Service |