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Reports

Report Title Date Report Type Category
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Marketers’ Perceptions of Informed Delivery and Informed Visibility White Papers Retail, Sales & Marketing
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Stamps, Money Orders, and Cash – Phoenix, AZ, Main Office and Northeast Station Audit Reports Retail, Sales & Marketing
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Mail Delivery and Customer Service Operations – East Stroudsburg Post Office, East Stroudsburg, PA Audit Reports Customer Service, Service Performance
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Negotiated Service Agreement – Report Number 20-317-R21 Audit Reports Contracting, Retail, Sales & Marketing
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Negotiated Service Agreement – Report Number 20-233-R21 Audit Reports Contracting, Retail, Sales & Marketing
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Management Alert – Negotiated Service Agreement Price Tables Sent Unsecured to Vendors Audit Reports Retail, Sales & Marketing, Security
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Customer Perceptions of the U.S. Postal Service During the COVID-19 Pandemic White Papers Customer Service
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Mail Delivery and Customer Service Operations – West Milwaukee Branch, Milwaukee, WI Audit Reports Customer Service, Delivery / Mail Processing
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Partnering for Health: Potential Postal Service Roles in Health and Wellness White Papers Retail, Sales & Marketing
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Mail Delivery and Customer Service Issues — Select Chicago Stations, Chicago, IL Audit Reports Customer Service, Delivery / Mail Processing, Service Performance