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Reports

	Report Title	Date	Report Type	Category
Image	The Role of Marketing in the Postal Service	03/29/2002	Audit Reports	Retail, Sales & Marketing
Image	Postal Service Test, Evaluation and Quality	03/27/2002	Audit Reports	Customer Service
Image	eServices Registration Application Development Review	03/26/2002	Audit Reports	Customer Service
Image	Critical Factors & Best Practices Managing External First-Class Mail Measurement System Scores	02/25/2002	Audit Reports	Customer Service
Image	Stamp Printing Quantities	09/28/2001	Audit Reports	Retail, Sales & Marketing
Image	Review of Stamp Fulfillment Services Performance Measures	09/29/2000	Audit Reports	Retail, Sales & Marketing
Image	Postal Ratemaking Process	06/30/2000	Audit Reports	Retail, Sales & Marketing
Image	Citizen's Stamp Advisory Committee	06/19/2000	Audit Reports	Retail, Sales & Marketing
Image	Postal Service Dallas District Plan for Retail Operations Performance	05/30/2000	Audit Reports	Retail, Sales & Marketing
Image	Corporate Call Management Program - Customer Satisfaction	04/10/2000	Audit Reports	Customer Service